Service Levels

SILVER – Starting at $55000/mo

  • Pump maintenance
  • Seal replacement will occur within 2 working days of pump arrival at Druk
  • Pumps requiring the replacement of hard goods, may require additional time as specific items for this service are not stocked

GOLD – Starting at $100000/mo

  • 24/7 Customer Support
  • Bumper to Bumper pump maintenance
  • Seal replacement and pump refurbishment will occur within 2 working days of pump arrival at Druk
  • Cost of all parts are included

PLATINUM – Starting at $125000/mo

  • 24/7 Customer Support
  • Machine maintenance contract
  • All services offered in Silver and Gold plans
  • Replacement parts for all components of the machine

Pump Rebuilds

Druk engineers work fast, and can rebuild any pump from any manufacturer in as little as 48 hours.  Our rebuild process includes diagnostics, replacement of worn parts, and a deep clean of all pump components using the Sonicator™ system to make your pump work as well as the day you bought it.

Universal Servicing

We pride ourselves on an extensive knowledge of all things supercritical, and an ability to service any pump from any manufacturer.  If it pumps CO₂, we can diagnose it, repair it and rebuild it, guaranteed.

Pump Sales

In addition to repairing and maintaining supercritical pumps, Druk also sells new and used pump systems, fully inspected and refurbished by our team of expert engineers.  Buying from Druk has the benefit of authenticity, as we guarantee all of our pumps.

Consulting

Our expert technicians are happy to work with you, and are capable of showing you how to optimize the quality and output volume of your supercritical extraction operation.  We have experience working with operations of all sizes, and equipment of all makes.  If it pumps CO2, we can show you how to get the most out of it.

Sold Pumps

Here are some of the components we sell and service